Shipping & returns

Shipping

  • Free worldwide shipping over 50€.
  • Delivery by Postnord.
  • All orders are shipped within three business days.
  • The delivery time is between 1-15 business days depending on your location.
  • Your order will be delivered to the address entered when placing your order on the site. Make sure you enter the correct address!
  • When the package is ready for shipping you will get another email with your tracking number within 3 days from placing your order. Don’t forget to check your spam folder.

For further questions regarding our shipping policy, please use our contact form.

 

Returns

  • You can return the products within 14 days of delivery.
  • The product must be in its original condition, with their hang tags intact and in undamaged packaging.
  • For hygienic reasons, we cannot accept returns on the Aria Shorts, Jade Shorts and Cleo shorts.
  • The return is made at your own cost. Please contact us at info@unapolegetic.co to get a return slip or the return address (depending on your location).
  • If a package is unclaimed you might have to pay a handling fee.
  • If the returned product/products is dirty (make-up etc) or damaged we might not refund you the whole purchase amount.
  • For reclamations, please contact us at info@unapolegetic.co with your order number and attach pictures of the faulty item.