Once we have received your order we will send a confirmation to your email address. It is therefore important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as a guarantee of proof of purchase.
You may choose to pay with credit & debit cards through Paypal & Stripe. All payments are handled by Paypal & Stripe. Unapolegetic does not handle any credit card numbers or process the transactions. For further questions about how our partners handle personal information please contact Paypal support at www.paypal.com or Strip at www.stripe.com.
VAT is included for orders within European Union. VAT and/or fees for import and/or customs are not included for orders outside the European Union.
Orders made in another person’s name without his consent, or otherwise will reported to the authorities. Unapolegetic holds the right to change prices, correct incorrect prices on all orders as well as final sales.
According to applicable Swedish law private Consumers have the right to return their order within 14 days from receiving the order. A private consumer has the right to exercise this right at all times and does not have to give any reason as to the decision of why to return the item. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. If consumers use their right to send back an order they should contact Unapolegetic in order to receive more detailed information as how to execute the return of the goods. All costs related to the return of a purchased item to Unapolegetic, shall be paid and finally borne by the returner. If an item would be damaged during transport from Unapolegetic to the customer who has ordered the product, then Unapolegetic should be contacted within 7 days for information about claims related to compensation on behalf of the customer. Such claims shall never exceed the amount of the purchased item and Unapolegetic shall have the right to compensate the consumer by delivering a similar item.
– You can return the products within 14 days of delivery.
– The product must be in its original condition, with their hang tags intact and in undamaged packaging.
– For hygienic reasons, we cannot accept returns on the Aria Shorts, Jade Shorts and Cleo shorts.
– The return is made at your own cost. Please contact us at email@example.com to get a return slip or the return address (depending on your location).
– If a package is unclaimed you might have to pay a handling fee.
– If the returned product/products is dirty (make-up etc) or damaged we might not refund you the whole purchase amount.
– For reclamations, please contact us at firstname.lastname@example.org with your order number and attach pictures of the faulty item.
Promo codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honored.
All orders are shipped within three business days. For questions about shipping and delivery times, contact us by email using our contact form and we will respond as quickly as we can.
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Unapolegetic AB VAT ID: SE559116469301
The text was last updated 30 / 4 – 2020